What information must be included in a written service agreement?

A written service agreement is fundamentally a contract that clearly outlines the expectations and responsibilities of both parties involved. Including the services to be provided by the brokerage is essential because it sets the scope of work, ensuring that the client understands precisely what they can expect. This clarity helps prevent misunderstandings and establishes accountability for the brokerage, as they are obligated to deliver the agreed-upon services.

For a service agreement to be effective, it should explicitly describe the nature and extent of the services provided, such as listing properties, marketing strategies, or advising on market conditions. This provides a foundation for the business relationship and ensures that all parties are aligned in their expectations.

While information such as fees, office location, and qualifications of the service provider may be important in their own right, the core aspect of the service agreement is the specific services that will be rendered. This is what ultimately defines the relationship between the brokerage and the client. The other elements, while they contribute to an overall understanding of the business arrangement, do not encompass the primary obligation of the brokerage, which is to fulfill the agreed-upon services.